This Cookie Policy was last updated on 9 October 2025 and applies to citizens and legal permanent residents of the United Kingdom.
1. Introduction
Our website, https://first-touch.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
5.3 Social media
On our website, we have included content from Instagram, X (Formerly Twitter) and Facebook to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Instagram, X (Formerly Twitter) and Facebook. This content is embedded with code derived from Instagram, X (Formerly Twitter) and Facebook and places cookies. This content might store and process certain information for personalized advertising.
Instagram, X (Formerly Twitter) and Facebook are located in the United States.
6. Placed cookies
7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
First Touch FC
South Carriage Drive, Hyde Park, W2 2UH
United Kingdom
Website: https://first-touch.co.uk
Email: info@ex.comfirst-touch.co.uk
Phone number: +44 203 196 0208
This Cookie Policy was synchronised with cookiedatabase.org on 11 November 2025.
11. SPECIAL PROTECTIONS FOR CHILDREN
11.1 Our Commitment to Child Safety
First Touch FC Limited is a children’s football coaching organization. We take special care regarding how cookies are used on our website when children or young people may be visiting or using our services.
We commit to:
- Not using cookies to build behavioral profiles of children
- Not using cookies to serve targeted advertising to children under 13
- Configuring all third-party services to minimize data collection from child users
- Complying with UK and EU laws protecting children’s online privacy
- Being transparent about how cookies affect young visitors
11.2 Parental Consent Requirements
Where required by law, we require parental or guardian consent before using non-essential cookies that may collect or process children’s personal data.
For visitors under 13:
- Parents/guardians should make decisions about cookie acceptance
- We recommend parents review this Cookie Policy and adjust browser settings if desired
- Certain cookies cannot be disabled (essential cookies) for the website to function
For visitors 13-18:
- These young visitors may make some cookie decisions independently
- However, we recommend parental involvement in privacy decisions
- Marketing cookies are not targeted at users under 18
11.3 No Individual Child Tracking
We confirm that:
- Our analytics cookies do not identify individual children
- Data from child users is anonymized and aggregated
- We do not build personal profiles based on children’s browsing behavior
- We do not share children’s cookie data with marketing networks
12. DATA SECURITY
12.1 How We Protect Your Cookie Data
All data collected via cookies is protected using:
Technical Security:
- HTTPS encryption for all cookie transmission
- Secure flag on cookies (cannot be read by non-HTTPS connections)
- HttpOnly flag on sensitive cookies (JavaScript cannot access them)
- SameSite attributes to prevent cross-site request forgery attacks
Administrative Security:
- Access controls limiting staff access to cookie data
- Confidentiality agreements with all staff
- Regular security audits
- Incident response procedures
12.2 Third-Party Cookie Security
Third-party services we use (Google, Facebook, Twitter, etc.) have their own security measures:
- We only use services with strong security certifications
- We verify their security credentials
- We have data processing agreements in place
- We review their privacy policies before integration
13. INTERNATIONAL DATA TRANSFERS
13.1 Cross-Border Cookie Data
Some cookies are stored on servers outside the United Kingdom:
Google Analytics and Google Fonts:
- May store data in the United States
- Processed under Standard Contractual Clauses for GDPR compliance
- Read Google’s Privacy Policy
Facebook, Instagram, Twitter:
- Located in the United States
- Subject to their privacy policies and terms
- Process data according to their respective privacy frameworks
13.2 Your Rights Regarding International Transfers
You have the right to:
- Know which services process your data internationally
- Object to international transfers
- Request that we use alternative services with UK/EU data storage
- Contact us with concerns about international data processing
14. COOKIE RETENTION AND DELETION
14.1 How Long Cookies Are Kept
Essential/Functional Cookies:
- Session-based (deleted when browser closes) to 1 year
- Cannot be manually deleted without breaking website functionality
Performance/Analytics Cookies:
- Typically 1-2 years
- Google Analytics default: 26 months
- Can be deleted via browser or service opt-outs
Marketing Cookies:
- Typically up to 2 years
- Can be deleted via browser settings or service opt-outs
Consent Preference Cookies (Complianz):
- 365 days
- Remembers your cookie choices
14.2 Right to Delete Cookies
You can:
- Delete all cookies from your device at any time
- Use browser settings to delete cookies from specific websites
- Clear your browser cache periodically
- Use browser privacy modes (InPrivate, Incognito) to prevent cookie storage
Note: Deleting essential cookies will prevent our website from functioning properly. You will need to re-provide consent when you revisit.
15. CHANGES AND UPDATES TO THIS POLICY
15.1 Policy Updates
We may update this Cookie Policy at any time as our website evolves or technology changes.
Updates will be:
- Posted on this page with an updated “Last Updated” date
- Applied automatically to all visitors
- Binding upon your next visit to the website
15.2 Material Changes
If we make significant changes to cookie usage (e.g., adding new tracking services), we will:
- Post clear notice on the website
- Request new consent via the cookie banner
- Provide at least 14 days’ notice before implementation
- Allow you to review the updated policy
15.3 Acceptance of Updates
By continuing to use our website after an updated Cookie Policy is posted, you accept and agree to the updated policy.
16. THIRD-PARTY LINKS AND EXTERNAL WEBSITES
16.1 External Websites
Our website may contain links to external websites. We are not responsible for:
- How external websites use cookies
- Their privacy practices
- Their data collection methods
- Their compliance with data protection laws
When you visit external websites by clicking links on our site, you are subject to their cookie policies, not ours.
16.2 Third-Party Privacy
Before providing data to external websites, review their privacy policies:
- Google’s Privacy Policy
- Facebook’s Cookie Policy
- Twitter’s Privacy Policy
- Any other external service’s policy
17. COMPLAINTS AND DISPUTES
17.1 Concerns About Cookie Usage
If you have concerns about how we use cookies:
Step 1: Contact us directly:
- Email: [email protected]
- Phone: +44 203 196 0208
- We will respond within 14 days
Step 2: If not resolved, contact the Information Commissioner’s Office:
Information Commissioner’s Office (ICO)
- Website: https://ico.org.uk
- Phone: 0303 123 1113
- Address: Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
17.2 Your Right to Complain
You have the right to lodge a formal complaint with the ICO if you believe our cookie usage violates your data protection rights under GDPR or the Data Protection Act 2018.
18. DEFINITIONS AND CLARIFICATIONS
18.1 Key Terms Explained
Cookie: A small text file stored on your device containing data that websites can read upon subsequent visits.
First-Party Cookie: A cookie set by First Touch FC’s domain (first-touch.co.uk). We can read these cookies.
Third-Party Cookie: A cookie set by another company’s domain (e.g., Google, Facebook). That company can read these cookies.
Session Cookie: A temporary cookie deleted when you close your browser.
Persistent Cookie: A cookie that remains on your device for a specified duration (days, months, or years).
Web Beacon/Pixel Tag: A tiny image or code snippet used to track user behavior and website analytics.
Script: Program code that runs on our server or your device to make the website function.
Consent: Your affirmative agreement to allow cookies to be stored and used on your device.
18.2 Cookie Categories Explained
Essential/Necessary Cookies: Required for basic website functionality (logging in, booking, payments). Cannot be disabled.
Functional Cookies: Enhance user experience by remembering preferences (language, theme, etc.). Can be disabled but reduces functionality.
Performance/Analytics Cookies: Track how visitors use the site to improve it. Fully optional and can be disabled.
Marketing/Tracking Cookies: Monitor behavior across websites to serve targeted ads. Fully optional and can be disabled. Not used for children under 13.
19. LINKS TO RELATED POLICIES
For comprehensive information about how First Touch FC handles your data:
- Privacy Policy – How we collect, use, store, and protect all personal data
- Terms & Conditions – Rules for using our website and services
- GDPR Information: We comply with General Data Protection Regulation (GDPR) and Data Protection Act 2018
20. QUICK REFERENCE GUIDE
FAQ About Our Cookies
Q: Do I have to accept cookies?
A: Essential cookies are required for the website to function. You can reject non-essential cookies, but some features may be limited.
Q: Are my children tracked?
A: No. We have special protections (Section 11) to prevent individual child tracking. Analytics are anonymized.
Q: Can I delete cookies?
A: Yes, at any time through your browser settings or by clicking “Manage Consent” on our website.
Q: Who sets cookies on your site?
A: First Touch FC and third parties (Google, Facebook, Twitter, WordPress, etc.).
Q: How long do cookies last?
A: From session-based (closed when you exit browser) to 2 years, depending on the cookie type.
Q: Are cookies safe?
A: Yes, cookies cannot damage your device, contain viruses, or access personal files. We use encryption to protect them.
Q: What if I disable all cookies?
A: The website will not work properly. Booking forms, payment processing, and account logins will fail.
Q: Can I control cookies per service?
A: Yes. Our cookie banner allows you to accept/reject cookies by category (Functional, Analytics, Marketing).
Q: What if I have privacy concerns?
A: Review our Privacy Policy, contact us directly, or file a complaint with the ICO (See Section 17).
Q: Do you share my cookie data?
A: Not personally identifiable information. However, analytics data is shared with Google, and social media cookies are set by Facebook and Twitter.
21. GOVERNING LAW AND JURISDICTION
This Cookie Policy is governed by English law and complies with:
- General Data Protection Regulation (GDPR)
- Data Protection Act 2018
- Privacy and Electronic Communications (EC Directive) Regulations 2003
- UK data protection principles
Any disputes regarding this policy will be resolved under English law and UK court jurisdiction.
Last Updated: 9 October 2025
Next Review Date: 9 October 2026
This Cookie Policy is effective immediately and applies to all visitors to https://first-touch.co.uk/
END OF ENHANCED COOKIE POLICY
